We understand that Aligned Elements customers want the right answers and they want them fast.
In order to provide the best possble support to our clients we have compiled a comprehensive Support Package which is included in the Aligned Elements licenses model at no extra cost.
This offer includes:
- Technical Assistance and Support during CET business hours
- Free access to all product updates and service-packs
- FDA QSR 21 CFR Part 11 Assessment for your validation
- Validation Templates for IQ/OQ of Aligned Elements
The Aligned Support Team uses well defined processes and tools to capture and track all incoming defects and enhancement requests. Our experienced support team has in-depth knowledge of Aligned Elements and stand in close contact with the R&D team to supply the best possible product quality in both short and long term.
- Category: Support Center