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Found a bug or need an enhancement? Let us know!


 

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Get Started

Read more about how to get started in the Trial FAQ

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Documentation

Read more about Aligned Elements in the Documentation section

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System Requirements

Information on the Aligned Elements system requirements.

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Extensions

Explore the preconfigured extensions to complete your DHF faster

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Download Setups

Download previous/related versions of Aligned Elements.

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Contact Us

If you need our help, we'll get right back to you.

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Installation issues?

Check out our installation FAQ

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Support FAQ

Find answers to common problems in our FAQ.

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Support Offer

Read more about our Support Offer.


 

Support Center

We understand that Aligned Elements customers want the right answers and they want them fast.

In order to provide the best possble support to our clients we have compiled a comprehensive Support Package which is included in the Aligned Elements licenses model at no extra cost. 

This offer includes:

  • Technical Assistance and Support during CET business hours
  • Free access to all product updates and service-packs
  • FDA QSR 21 CFR Part 11 Assessment for your validation
  • Validation Templates for IQ/OQ of Aligned Elements

The Aligned Support Team uses well defined processes and tools to capture and track all incoming defects and enhancement requests. Our experienced support team has in-depth knowledge of Aligned Elements and stand in close contact with the R&D team to supply the best possible product quality in both short and long term.

 

We highly value your input and comments on our products and services.

Please use the form below to submit a change request.

Your submission will receive a tracking number and we will keep you informed about the progress of your request.

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