tel: +41 44 312 50 20 mail: info@aligned.ch
Our Support Offer
The Aligned Elements product license model includes a full-fledged support package. Find out more about this offer.
Aligned Support Area
For urgent problems contact us by:
- Sending a mail to support@aligned.ch or
- Call us on +41 (0)79 734 92 45
We will get back to you as soon as possible.
To help us provide an even better support, automatically submit your log files by selecting “Mail log files” in the Help menu item of your Aligned Elements application.
Please have the following information ready:
- An exact description of the erroneous and the expected behaviours
- Whether the error is reproducible or not
Aligned Elements FAQ
- How do I update my Aligned Elements client application?
- How do I know which version of Aligned Elements is installed?
- What are the computer requirements for Aligned Elements?
- Where is the Aligned Elements User manual?
More answers on the FAQ site.
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Upgrade Center
The current version of Aligned Elements is V1.7.0.11.
For client application upgrades proceed to our Upgrade Center.
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Server Support
For server support issues we might have to get in touch with your server administrator. Make sure that you have the contact information for your server administrator available.
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Submit a Request
Help us improve Aligned Elements. We appreciate all your ideas or observations.